Frequently Asked Questions
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.
How do you set your rates?
The rate is per service and they are paid monthly.
Do you conduct a background check on employees?
We check on all of their employees. We ensure the safety of you and your home by allowing you to know who is entering your home. We also have their IDs for more guarantees.
Do you bring equipment and cleaning supplies?
Some companies bring their own equipment and supplies, we use both conventional and environmentally friendly products.
Do you have a satisfaction guarantee?
We have been working in the Facility Management field since 2004 and we have lots of successful stories with our partners, You are also openly can communicate with us by email or phone to ensure your cleaning needs are being met.
What services are included?
We have two types of services;
1 – Soft services :
- Cleaning and Wastes Management
Cleaning system for glass facades
- Marble polishing and maintenance .
- Moquette and upholstery cleaning
- Hospitality Services
- Parquets Flooring Restoration
- Landscape maintenance
- Property Management .
- Events Management
- Environmental Services.
2-Hard services :
- Maintenance (Electro mechanical and regular maintenance)
- Civil Engineering Services
- Alteration and light construction services
How long has the cleaning service been in business?
Are your exterminators licensed, bonded, and insured?
Our exterminators licensed from the Ministry of health and it will came with data sheet from the exterminators factory.
What is your work area?
Cairo and Giza.
What are your working hours?
We have 3 shifts from 8 am to 4 pm , from 4 pm to 12 am and from 12 am to 8 am.